1. UAE Shipping (Domestic) We are pleased to offer complimentary shipping on all orders within the United Arab Emirates.

• Delivery Timeframe: Orders are typically delivered within 1–2 business days.

• Same-Day Delivery: Available for select orders in Dubai placed before the daily cut-off time.

• Processing: Orders are processed Monday through Saturday (excluding public holidays).

• Remote Areas: Please allow an additional business day for deliveries to remote locations.

2. GCC Shipping We ship to selected countries across the GCC.

• Delivery Timeframe: Estimated delivery is 3–7 business days, depending on the destination.

• Shipping Fees: Calculated at checkout based on destination and order weight.

• Duties & Taxes: Please note that any customs duties, VAT, or government charges are the sole responsibility of the customer and are not included in the checkout price.

3. International Shipping Velvére ships globally to selected destinations.

• Delivery Timeframe: Estimated delivery is 5–10 business days.

• Shipping Fees: Calculated at checkout based on your location.

• Customs & Import Duties: International orders may be subject to customs fees or import duties upon arrival. These charges must be paid by the recipient. We have no control over these charges and cannot predict their amount.

4. Order Tracking Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking link to monitor your delivery status.

5. Important Delivery Information

• Address Accuracy: Please ensure all delivery details are correct at checkout. Delays or returns caused by incorrect address details may incur additional shipping charges.

• Undeliverable Packages: If a package is refused or undeliverable after dispatch, original shipping fees are non-refundable.

6. Questions? For any shipping-related inquiries, our team is here to help. Email: info@velvereofficial.com